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We move here every week — so we plan around the streets, parking and building types you actually have, not a generic checklist.
Clapton is a tall postcode. The houses along Lower and Upper Clapton Road and the streets either side of them were built three and four storeys high, a fair number of them over a semi-basement, and most have long since been divided up — one flat to a floor, sometimes two. That means the address you give us describes a slice of a house rather than a house, and which slice it is decides nearly everything about the day. A garden flat is a short carry and a step or two. A top-floor conversion is four flights, and the flights are not equal to one another: the lower stairs were built to be seen and the upper ones were not, so they narrow, steepen and turn tighter the higher you go. We measure the turn at the top of the house rather than the width of the front door, because the turn is where a wardrobe actually stops.
The ground outside does much the same thing. E5 falls away east towards the Lea — Millfields, the marshes and Springfield Park — and rises north-west towards Stamford Hill, so a single street can be level at one end and a real climb at the other, and where the van stands on it changes the carry more than the map suggests. The eastern edge is a hard one, too: the park and the water are where the street grid stops rather than something it carries on through, so there is a good deal less to drive round on that side than a map of E5 suggests. Around Clapton Pond and Chatsworth Road the houses sit close to the pavement behind railings, frequently with several steps up to a raised front door, which puts a short lift at the start of every trip before the pavement is even reached.
All of that adds up to time on stairs rather than time on the road. A converted staircase takes one person and one item at a time, so it is the number of trips, not the mileage, that makes a Clapton move a long one, and we crew it for that instead of sending two people and hoping. It is worth telling us what was assembled inside the room, too. Anything that went up in pieces comes down in pieces, and a wardrobe built on the top landing has never been round the turn below it. Clapton station on the Overground and the buses down Lower Clapton Road keep the area popular with people moving out of smaller flats further in, so a good share of our E5 work is a first- or second-floor conversion with a date fixed at the other end. Whichever floor you are on, the stairs, the crew and the van position get worked out while the date is being booked, not while a crew stands in the hall.
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Yes, and everything between them — Clapton Pond, Chatsworth Road, the roads down towards Millfields and the marshes, and the climb up towards Stamford Hill. What we want to know is not which end of E5 you are at but which floor of the house you are on, because a garden flat and a top-floor conversion on the same street are two very different days.
How many flights there are, and anything you know about the last one. In these houses the upper stairs are narrower and steeper than the lower ones and usually turn more tightly as well, so the top flight is where the job is decided. Tell us about it and we send the crew and the kit that staircase needs rather than the ones a floor plan would suggest.
Almost always, because it went up once — but only by the route it came. The exception is anything that was assembled in the room and has never been through the door in one piece: a bed built on the top landing, a wardrobe put together where it stands. That is much better established when you book than discovered on a landing with the van waiting, so tell us what was built in place and the day gets planned around what that furniture will need.
Yes, and it is the trips that do it rather than the volume. A converted staircase takes one person and one item at a time, so every box, every drawer and every chair is a separate climb, and four flights turn a modest flat into a long morning. That is exactly why the form asks which floor you are on at both ends.
It does, and it is why the position is chosen rather than found. On the climb towards Stamford Hill a few metres either side of the door change the carry noticeably, and down on the eastern side of E5 the park and the water mean there is much less to drive round if the first attempt turns out to be the wrong one. We settle where the van will stand when the date is booked instead of working it out with a crew already on the pavement.
Yes, and it is planned rather than hoped for. We work the staircase in one direction, keep the communal landing clear between trips and hold the front door rather than leave it swinging, so the neighbours who are not moving keep their hallway and their evening while we get on with yours.
Padding, and a crew that is expecting the turn. Banisters, newel posts and door frames get wrapped before anything moves, because on a converted staircase it is the half-landing wall that takes the corner of every item going past — and that wall belongs to the whole house, not to your flat. We are goods-in-transit and public liability insured behind all of it.
Both are available. Ask about materials at booking and a manager comes back to you on what we hold and what it costs, or reach us sooner if you would rather pack ahead of moving week. Cartons count for more than usual four flights up, since a packed one is a single trip down where an armful of loose things is three. Storage we can hold for you as well, and in E5 it is as often for what will not fit into a smaller flat as for a gap between dates.
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